New DME Company

Big news—we’ve teamed up with an amazing company that handles all of Zayden’s medical supplies, equipment, and specialty devices, all in one place. No more bouncing between different phone numbers, dealing with endless follow-ups, or chasing down repairs for his equipment. Seriously, it’s a total game-changer.

Unified Care Services has been nothing short of awesome. They’re on it—they actually call us first! Everything just works smoothly. They keep us in the loop when equipment gets ordered, when it’s ready to be delivered, or when it’s time for servicing. For Zayden's monthly supplies, they give us a heads-up, confirm the list, and then ship everything overnight. Even bigger stuff like his Oca bathtub or Creepster crawler got approved and sorted out in under a week. And when we needed a referral for his high-low therapy table? Done in days. It’s such a relief to have a company that takes care of all the heavy lifting, so I’m not stuck wrestling with red tape, agencies, or endless call systems to get things done.

Having one company handle everything instead of juggling three or four? Total lifesaver. The time and stress it’s saved us? Can’t even put a price on it. Honestly, I wish the hospital had told us about this company from the start. It would’ve saved so much frustration. Families like ours aren’t trained to magically know what supplies, equipment, or future care our loved ones will need. It’s a lot to figure out on your own.

For families caring for someone with special needs, the to-do list is never-ending. You’re constantly planning, worrying, and trying to make sure every tiny detail is covered. It’s overwhelming. We rely on doctors, therapists (physical, occupational, speech, feeding—you name it), and specialists to guide us on what’s needed now, what might help later, and what new devices, supplies, or services are out there.

So why isn’t there better coordination between hospitals—who know exactly what patients with special needs require—and the companies that provide these supplies and services? Why are families left to figure it all out on their own? It shouldn’t be this hard. These families deserve a system that actually supports them.